Remote Learning & Working Resources The resources on this page are for students and parents who are learning and working remotely from home and do not have access to reliable or affordable internet coverage. For additional questions, please call us at 919-754-6733 or send a message. Available Resources Public schools – Many local public school systems distribute devices and hot spots. Ask your child's teacher about available resources, or contact your school system directly. Public libraries – Some public libraries lend Wi-Fi hot spot devices to anyone with a library card. Contact your local library system to find out if they offer this service. Technical Assistance – Contact the Broadband Infrastructure Office's Technical Assistance team to explore the internet service options available to you and to be connected with providers in your area. Broadband survey and speed test – Answer the 5-minute N.C. Broadband Survey to share your internet needs and uses with the Broadband Infrastructure Office. Take the speed test in the survey to see how fast your internet service is. These simple steps will help pinpoint where internet access is needed and better meet the specific needs of your area. Free public Wi-Fi – Find a map and searchable list of public Wi-Fi access locations reported to the Broadband Infrastructure Office. Many communities and vendors around North Carolina offer Wi-Fi locations for public use. These can often be used as a drive-up service even when libraries are closed. Drive-up Wi-Fi on buses – All residents can use drive-up Wi-Fi services from school systems to connect to health care providers, apply for unemployment and other needs. The Wi-Fi is provided from school buses parked in various locations. See if your school system is participating and where they are sending buses. What's Your Situation? I need internet access at home so I can work remotely. Contact the Broadband Infrastructure Office's Technical Assistance team. Contact your local library system about hot spots. Take the N.C. Broadband Survey. I need internet access at home so my children can attend school remotely. Talk to your teacher or school system about devices and hot spots. Contact your local library system about hot spots. Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey. I need public Wi-Fi to do work or school outside my home. Find free public Wi-Fi. See Wi-Fi on bus sites. I have internet access, but it doesn't meet my needs (e.g., slow speeds, interruptions). Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey. I can't afford internet service. Contact the Broadband Infrastructure Office's Technical Assistance team. Find free public Wi-Fi. See Wi-Fi on bus sites. Contact your local library system about hot spots. Take the N.C. Broadband Survey. Apply for the Emergency Broadband Benefit Program I have contacted providers, but they say they don't serve my area. Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey.
Remote Learning & Working Resources The resources on this page are for students and parents who are learning and working remotely from home and do not have access to reliable or affordable internet coverage. For additional questions, please call us at 919-754-6733 or send a message. Available Resources Public schools – Many local public school systems distribute devices and hot spots. Ask your child's teacher about available resources, or contact your school system directly. Public libraries – Some public libraries lend Wi-Fi hot spot devices to anyone with a library card. Contact your local library system to find out if they offer this service. Technical Assistance – Contact the Broadband Infrastructure Office's Technical Assistance team to explore the internet service options available to you and to be connected with providers in your area. Broadband survey and speed test – Answer the 5-minute N.C. Broadband Survey to share your internet needs and uses with the Broadband Infrastructure Office. Take the speed test in the survey to see how fast your internet service is. These simple steps will help pinpoint where internet access is needed and better meet the specific needs of your area. Free public Wi-Fi – Find a map and searchable list of public Wi-Fi access locations reported to the Broadband Infrastructure Office. Many communities and vendors around North Carolina offer Wi-Fi locations for public use. These can often be used as a drive-up service even when libraries are closed. Drive-up Wi-Fi on buses – All residents can use drive-up Wi-Fi services from school systems to connect to health care providers, apply for unemployment and other needs. The Wi-Fi is provided from school buses parked in various locations. See if your school system is participating and where they are sending buses. What's Your Situation? I need internet access at home so I can work remotely. Contact the Broadband Infrastructure Office's Technical Assistance team. Contact your local library system about hot spots. Take the N.C. Broadband Survey. I need internet access at home so my children can attend school remotely. Talk to your teacher or school system about devices and hot spots. Contact your local library system about hot spots. Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey. I need public Wi-Fi to do work or school outside my home. Find free public Wi-Fi. See Wi-Fi on bus sites. I have internet access, but it doesn't meet my needs (e.g., slow speeds, interruptions). Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey. I can't afford internet service. Contact the Broadband Infrastructure Office's Technical Assistance team. Find free public Wi-Fi. See Wi-Fi on bus sites. Contact your local library system about hot spots. Take the N.C. Broadband Survey. Apply for the Emergency Broadband Benefit Program I have contacted providers, but they say they don't serve my area. Contact the Broadband Infrastructure Office's Technical Assistance team. Take the N.C. Broadband Survey.
