Affordable Connectivity Program

UPDATE: The Affordable Connectivity Program (ACP) is winding down. 

Without additional funding from Congress, the Federal Communications Commission (FCC) will only be able to fully fund the current ACP through April. As a result, the FCC has begun taking steps to wind down the ACP, which means:

  • No new ACP enrollments will be accepted after Feb. 7, 2024, at 11:59 p.m.
  • Households that enrolled with an ACP internet company before Feb. 7, 2024, at 11:59 p.m. will continue to receive their ACP benefit until ACP funds run out as long as the household remains enrolled and eligible for the benefit.
  • When ACP funds run out, households participating in the ACP will no longer receive the ACP discounts.

What should ACP households expect during the wind-down?
All households enrolled in the ACP will continue to receive the benefit on their internet service until ACP funding, which is currently projected through April 2024, runs out. During the ACP wind-down period, ACP households will receive notices from their internet company about the impact of the end of the benefit on the household’s bill and service. The notices will include:

  • That the ACP is ending
  • The impact on their bill
  • The date of the last bill they will receive that includes the ACP benefit
  • That they may change their service or opt-out of continuing service after the end of the ACP
  • That they may switch their internet plans without penalty

ACP households will also receive notices from the Universal Service Administrative Company (USAC), the administrator of the ACP.  Download the FCC's Wind-Down Fact Sheet.

Have questions about the wind-down? There's help!

Are you one of the 900,000 North Carolina households enrolled in the FCC’s Affordable Connectivity Program to save money each month on your high-speed internet package? 

The program is winding down and is expected to end in April, so we have partnered with NC 211 to provide individual support for anyone with questions or concerns about next steps. 

Call 2-1-1 to speak to a representative who can walk you through what the wind-down means for you and what information you need to know. You can also submit a request for help at

What does the Affordable Connectivity Program provide?

  • A $30 per month benefit to help households afford access to high-speed internet service.
  • Up to a $75 per month discount if the household is on qualifying tribal lands.
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50).

Some people who may get the discount:

  • Have income at or below 200% of federal poverty guidelines
  • Participate in certain assistance programs like SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
  • Are approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program