Contact the Broadband Infrastructure Office

Fill out the form below to contact the Broadband Infrastructure Office.

For public record requests, contact the N.C. Department of Information Technology.

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Select the support area that you need.

Grant Inquiries

Are you a current grantee or grant applicant?

NCID Check-Up

Have you registered a unique-to-you NCID username?

Accessing the GREAT Grant Portal

All users are required to register and use a unique NCID username in order to access the GREAT grant portal. Access to the portal is necessary for application submission, change requests, and claims submission and processing. To register an NCID, visit https://ncid.nc.gov/idmdash/.

After registering an NCID, you must complete a user authorization form, which can be downloaded at https://www.ncbroadband.gov/grants/great-grant and then email the completed form to greatgrant@nc.gov.

Do you still need help?

What is your NCID username?

Support Area

What kind of help do you need with our grant programs?

Is this in reference to an existing grant with our office?

Tell Us About Your Grant

What is the agreement number related to this inquiry?

Please enter the Grantee ID/Name as it appears in the GREAT Grant portal (if unknown, enter official business entity name)

Please enter the grant project county.

Getting Help with Submitting a Claim

Is this about a new or existing claim?

Please enter your existing claim number.

Getting Help with Submitting a Budget Amendment

Is this about a new or existing budget amendment?

Please enter your existing amendment number.

Tell Us About Yourself

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Tell Us More

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