About the Broadband Infrastructure Office Who We Are & What We Do The Broadband Infrastructure Office was established by North Carolina’s chief information officer in 2015 to serve as a statewide resource for broadband access, first responder communications and classroom connectivity initiatives that the state leads.. The office's mission includes: Creating the nation’s first giga-state by 2020 Expanding broadband access to underserved communities Supporting digital learning by extending Wi-Fi access to every classroom in the state Providing policy recommendations and guidance to government leaders and key stakeholders to foster digital infrastructure expansion, adoption, and use Supporting Community Connectivity The Broadband Infrastructure Office specializes in helping communities build a 21st Century technology infrastructure that supports students, educators, first responders and businesses. Digital Inclusion The office actively pursues funding and collaborations to develop programs, policies, and tools to increase digital equity throughout the state. The office also supports digital inclusion organizations, programs and groups across the state in their efforts to close the digital divide. Technical Assistance The Technical Assistance program consists of an on-the-ground technical support team that can work with counties and communities across the state to provide broadband expertise. The team works closely with internet service providers to find creative solutions for serving areas where market forces aren’t working. Finally, it helps internet providers and communities seek out funding, including through North Carolina’s rural broadband grant program administered by our office. FirstTech The Broadband Infrastructure Office’s FirstTech program can collaborate directly with subject matter experts in fields such as networking, hardware, software, applications, and operating systems to identify challenges and risks that new technologies might pose, such as cybersecurity issues, connectivity needs, and interoperability within existing systems and emerging systems. The program will also identify other topics that can challenge or threaten an effective implementation of a new technology. State Broadband Plan The state has developed the Connecting North Carolina: State Broadband Plan as the strategic path forward for North Carolina. The plan’s overarching goal is for every North Carolinian to have affordable, reliable access to broadband services. Policy Guidance To help leadership develop local governance that promotes broadband expansion, the Broadband Infrastructure Office can advise your broadband planning committee on policy changes that it can implement and which will eliminate barriers and obstacles to growth. Mapping & Data Analysis The Broadband Infrastructure Office works with communities to better understand their broadband infrastructure landscape so that they can plan for strategic growth. To do that, the office assists local communities to understand the data that they are gathering. That data can then be useful in identifying where infrastructure exists and where it doesn’t.