In an effort to begin to capture information about the quality of service that is being delivered at residential and commercial locations around the state, BIO is announcing a new mapping Initiative 
The initiative is expected to launch in mid-May and will include a user-reporting form which will be used to populate the map with a visual representation of the speed of services being delivered in certain areas. 
“We need more data on what citizens and businesses are actually receiving,” said Jeff Sural, Director of the Broadband Infrastructure Office. “Having a map that shows what people are actually receiving will help us better identify our  unserved and underserved communities.” 
The new initiative will marry the current Lack of Service registry form, which the Office uses to identify pockets and then tries to find a connection solution, with a new map that will show “hotspot” locations for user-reported data. 


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Email: Broadband@NC.Gov

Broadband Infrastructure Office
301 N. Wilmington St., Raleigh, NC 27601